Service
We are dedicated to understanding customer needs
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How can I get the price?
Please provide the details of your requirements as clearly as possible. So we can quote for you properly.
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How can I get some samples?
We are happy to offer you reference samples with free charge, but you are expected to pay for the courier cost. You may ask your courier agent to pick the samples up or we ship the samples to you under your DHL, FedEx, UPS, or TNT collection account.
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What about the lead time for mass production?
It depends on the quantity and your requirements. Generally 7-15 working days after the samples or order confirmation.
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What shipping method should I choose?
You don't have to choose which shipping to use when working with HENGXIU!
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Can I change the quantity of the order?
Certainly. If you have not yet given your final approval for the proof and would like to modify the quantity of your order, we recommend contacting your designated Product Specialist immediately. Upon receiving your request, our Product Specialist will promptly reassess your initial quotation and provide you with a revised quotation based on your desired changes.
